Sensaro NPS
AI Powered NPS - turning feedback into success.
Listed in categories:
AnalyticsUser ExperienceCustomer Success
Description
Sensaro is an AI-powered tool that transforms customer feedback into actionable insights, helping businesses improve their Net Promoter Score (NPS) and reduce churn. By collecting NPS data and qualitative feedback directly within the app, Sensaro provides clear priorities based on customer sentiment, allowing teams to address key issues effectively.
How to use Sensaro NPS?
To use Sensaro, simply install the Sensaro widget by adding a simple code snippet to your app. This allows you to start collecting NPS and qualitative feedback from customers in just minutes. Monitor the insights and trends through the dashboard and adjust your strategies accordingly.
Core features of Sensaro NPS:
1️⃣
AI-driven analysis of NPS data
2️⃣
Collects NPS and qualitative feedback in-app
3️⃣
Identifies trends and themes in customer feedback
4️⃣
Tracks NPS over time
5️⃣
Provides weekly summary emails with insights
Why could be used Sensaro NPS?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Improving customer satisfaction by addressing feedback themes | ✅ | |
| # 2 | Reducing churn by identifying and fixing issues raised by detractors | ✅ | |
| # 3 | Tracking the impact of product changes on customer sentiment | ✅ | |
Who developed Sensaro NPS?
Sensaro is developed by a team focused on leveraging AI to enhance customer feedback mechanisms, providing businesses with the tools they need to understand and act on customer sentiment effectively.