Syntro
Lightweight AI support agent for product teams in Slack
Listed in categories:
SaaSMessagingProductivity
Description
Syntro is a lightweight support layer for Slack that helps teams manage customer interactions efficiently. It drafts responses from your documentation and keeps customer threads organized, allowing you to focus on product development without burning out. Syntro automates replies, learns from previous interactions, and improves your knowledge base, providing a seamless support experience directly within Slack.
How to use Syntro?
To use Syntro, simply add it to your Slack workspace. It will start monitoring client messages, draft replies based on your documentation, and learn from team interactions to improve its responses over time.
Core features of Syntro:
1️⃣
Instant replies from your documentation
2️⃣
Contextual learning from previous messages
3️⃣
Improvement of knowledge base with every interaction
4️⃣
Automation of support tasks
5️⃣
Integration with various tools like Zapier and GChat
Why could be used Syntro?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Managing client communications via Slack Connect | ✅ | |
| # 2 | Reducing manual support tasks and announcements | ✅ | |
| # 3 | Scaling support without complex tools or high costs | ✅ | |
Who developed Syntro?
Syntro is developed by DailyBot, a company focused on creating tools that enhance productivity and streamline workflows for teams, particularly in startup environments.